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  • Full Services Available

    • Visa Application Tracking
    • Email Enquiries
    • Status Tracking Through SMS (Disclaimer)

    At VFS Global, as part of our constant and on going endeavour to add value to applicants experience, it is our privilege to offer the latest hi-tech SMS service, an express route to know the status of your visa application at your fingertips.

    Easy to use SMS service with an automated confirmation feedback message sent to the applicant's mobile phone, at various stages of the visa application process.. The service supports transfer of SMS in English or Bahasa Indonesia and provides an applicant with convenience at their finger tip. Additionally, this user-friendly service will be followed up with an automated email message to the applicants email id informing them of the status of their visa application.

    This valuable service, can be purchased for IDR 25000 (inclusive of VAT), during the time of submission of the visa application form.

    The application form for this service can be completed at the visa application centre or by visiting our website and downloading the form in the comfort of your home.

    Note: This value added service is available only in Indonesia (Local SMS Only).

    Click here to download the SMS Service form.
    • Suggestions and Complaints

    1. Our Service
      VFS is committed to providing excellent visa support services for the British Consulate General in Jakarta. We are a specialist organisation with world-wide operations servicing diplomatic missions in a range of locations. See our international website at www.vfsglobal.com for more details.

      Since January 2006, we have served and supported the visa operations of the UK Border Agency at the British Consulate General in Indonesia. All electronic links to UK Border Agency information have been approved by the British Consulate General. All information and content on this website has the prior approval of the UK Border Agency at the British Consulate General.

      These improved services have been developed in direct response to increased demand and feedback from visa applicants. We make applying for a UK visa easier and more convenient - with 4 times longer opening hours and enabling customers to track the progress of their application online or by telephone. We also have UK Visa Application Centres in India, Singapore, Bangladesh, Sri Lanka, China, Ghana, Qatar, Indonesia, Nigeria, Russia and Thailand. Feedback from visa applicants there has been very positive.

    2. What exactly is the role of the UK visa application centre?
      Our trained staff:
      • Provide guidance and advice when necessary.
      • Accept applications for all categories of visa.
      • Forward applications to the UK Border Agency at the British Consulate General.
      • Notify applicants of interview dates and times.
      • Notify applicants of additional documentation required by the UK Border Agency.
      • Return the passport to the customer at the end of the process.

    3. What advantages does this bring for the customer?
      The UK visa application centre offers:
      • A personal over-the-counter service to visa customers.
      • Comfortable seating arrangements that can accommodate a large number of customers.
      • Four times longer public opening hours for application and collection.
      • Customers will be able to make applications between 08:00 - 15:00 (excluding the 12:00 - 13:00 lunch break) and collect passports between 08:00 - 16:00. From Monday to Friday except Consular and public holidays.
      • A fast telephone enquiry service from 08:00 - 12:00, 13:00 - 16:00 From Monday to Friday except Consular and public holidays.
      • Good parking facilities at Plaza ABDA.
      • All the necessary services are available on-site, including banking, photo-booth, photo copying and close proximity to food outlets.
      • The forwarding of applications to and from the UK Border Agency by special delivery, thereby guaranteeing secure transmission of passports and other personal documents.
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