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  • Frequently Asked Questions

    1. How long will it take to process my application?
      The UK Border Agency in Jakarta strongly recommends that applications are lodged at least 15 working days before travel, but advise that if an interview and enquiries are needed, or at times of high seasonal demand, it could take longer. Each application is unique and subject to an individual assessment, so the UK Border Agency cannot guarantee individual processing times.

      See the Guide to processing times link on this website for further information.

      The British Consulate General does not recommend the purchase of a flight ticket until you know the decision on your application. However, they do suggest the submission of an indicative flight itinerary, which can be booked free of charge from most travel agents in Indonesia.

    2. Why do I need to provide documents in support of an application?
      UK immigration law requires the applicant to satisfy the visa officer that they qualify for entry under the Immigration Rules. UK Border Agency staff at the British Consulate General aim to resolve the majority of applications without an interview. If an applicant has not included the required documents, the VFS official will point this out. It is then up to the applicant to decide whether to submit their application.

    3. What supporting documents are needed?
      Please see the document checklists on this website provided by the UK Border Agency at the British Consulate General in Jakarta. The UK Border Agency advise that it is the responsibility of the applicant to ensure they have read the available information on the category of visa they want to apply for. Everyone's circumstances are different and it is up to the applicant to decide whether to submit these documents, or different ones. The lists do not cover every single eventuality, and producing all the documents will not guarantee a visa. Applicants should make sure they include all supporting papers with their applications, and not send, or fax us any papers separately. Where possible, applicants should submit original documents. It is easier to verify if an original document is genuine, than a photocopied one. However, we recognise that some documents are too valuable to submit with an application. In these cases applicants should submit a good quality photocopy. Please don't send us credit cards, or original airline tickets.

      A set of photocopies of all documents provided should be included with your application. Translations in English should be provided for any documents not in English language.

    4. How will I know when my visa is ready for collection?
      You can also call the call centre of the UK visa application centre on 62 21 5140 1583/ + 62 21 5140 1584 to check when your visa is ready for collection. Please see our Additional Services page for details of our online tracking and sms update services.
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