Indonesia
Visa application centre(s)
You can use the quick links below or scroll down the page for information on:

Visa application centre details (address, map)
Information for customers with disabilities
Public Holiday Closures
Feedback and Complaints
Security information
Data Protection Act

Visa application centre

You should normally apply at the VFS visa application centre in the country in which you are recognised as being resident. Please contact VFS if you have any doubts as to where to make your application.

Address
Jakarta

PT. VFS Services Indonesia, 22 Floor, Zone B, Plaza Asia, Jl. Jend. Sudirman Kav. 59, Jakarta 12190



Bali

PT. VFS Services Indonesia, 3 Floor No. 7-9.3/A, Benoa Square, Jl. By pass I Gusti Ngurah Rai No. 21A, Kedonganan, Kuta, Bali - 80361



(Applicants who wish to lodge their UK Visa application via the UK Visa Application Centre in Bali will be required to pay an additional service fee of IDR 960,000 in cash at the Visa Application Center)
Application Submission Time All UK visa applicants are required to book an appointment prior to submission. Walk in applicants will no longer be accommodated.

Application submission - with a prior appointment in Jakarta:

Monday - Friday
07:00 - 15:00

Application submission - with a prior appointment in Bali:
Monday - Friday
08:00 - 15:00

(excluding public holidays – see below)
Passport/Document Collection Time Passport / Document Collection in Jakarta:
Monday - Friday
12:00 - 15:00

Passport / Document Collection in Bali:
Monday-Friday
08:00 - 16:00

(excluding public holidays – see below)

Information for customers with disabilities

Public holiday closures

The VFS Visa Application Centre in Indonesia will be closed on the following dates in 2013:

Date Day Holiday 2013
1 January Tuesday New Years Day
29 March Friday Good Friday
1 April Monday Easter Monday
6 May Monday May Bank Holiday
24 May Friday Queen Birthday Party
27 May Monday Spring Bank Holiday
6 June Thursday Mohammad’s Ascension
8 August Thursday Idul Fitri
9 August Friday Idul Fitri
15 October Tuesday Idul Adha
5 November Tuesday Islamic New Year
25 December Wednesday Christmas Holiday
26 December Thursday Christmas Holiday
27 December Friday Christmas Holiday


Feedback and complaints

If you want to provide feedback or complain about the service that you have received at a VFS visa application centre, please see the Feedback and complaints page on this website.


Security information:

For security reasons the following items will not be permitted inside the visa application centre or stored on the premises:

All battery operated or electronic items such as cameras, audio/video cassettes, compact discs, MP3s, floppies, laptops, or portable music players.
All bags such as travel bags, back packs, briefcases, suitcases, leather, jute or cloth bags and zip folders. Only a plastic bag containing your application and related papers will be permitted.
Sealed envelopes or packages.
Any inflammable item such as matchboxes/ lighters/ fuel.
Any sharp objects such as scissors, pen knives or nail filers.
Weapons or weapon - like objects or explosive material of any kind.

Other items may be prohibited based on security staff discretion.

Please note: The visa application centre is unable to store prohibited items. Applicants should make other arrangements to store their belongings before they enter the visa application centre.


Data Protection Act

The Data Protection Act prevents the UK Border Agency and VFS from providing information about an application to anybody other than the individual visa applicant or their authorised representative.